KishHealth System (KHS) is a values driven and progressive healthcare organization. We also:
We’re proud of our accomplishments, and would like you to meet a few of our outstanding team members:
2015 KishHealth System Spirit Award
Geni Collins, CNA
Y2 at Kishwaukee Hospital
The Karen Sepaniak KishHealth System Spirit Award was presented to Geni Collins, CNA, from Y2 at Kishwaukee Hospital. Collins is truly an all-around great employee, going over and above when assisting patients—whether it is finding them things to do when they are bored or helping victims of the recent tornado. When staffing is particularly stressed, she offers to work extra shifts, change shifts to accommodate the needs of the department, or switch shifts with fellow employees. She is the first to volunteer to be on committees, she routinely makes new employees feel comfortable and knowledgeable, and she is always in a good mood and is enthusiastic and cheerful at all times. Collins is always joyful with others and anticipates the needs of others and graciously offers care to patients and families. She stands for “Living our Values” in all the best ways and, as one nominator wrote, “she deserves recognition for providing this kind of care to all patients every day and is truly an unsung hero.”
2015 People Pillar Award
Operating Room Kaizen Team
The health system’s People Pillar Award was presented to the Operating Room Kaizen Team, including team members: Lisa Ackland, Deb Angel, Kathleen Beetz, Karen Black, Xuyen Do, Terri Doty, Karen Ellis, Chris Frankovich, Jann Gingrich, Kristin Goff, Jean Hawkins, Elizabeth Johnson, Nancy Jones, Jennifer Lavoie, Connie Snider, and Amanda Waldron. Through its work, this team improved processes like starting on time have moved from 65% of the patients entering the operating room by 7:30 am to 90%. Turnover times have dropped from 38 minutes to 28 minutes. Patients’ satisfaction with amount time waiting in the facility has gone from 63rd percentile to 69th percentile. Door to OR time has decreased from 137 minutes to 95 minutes. Staff has been empowered to be part of process improvements that directly affect their work flow and satisfaction. The team has incorporated standardized workflow that has helped to drive these great measures of success.
2015 Service Pillar
Valley West Hospital
The Service Pillar Award was presented to the Maternity Suites Department of Valley West Hospital. This caring and talented team offers a level of personalized care that is unmatched by larger urban health facilities. Their success in consistently achieving high patient satisfaction scores is directly related to their dedication and caring manner in which they approach their patients. Over 200 deliveries in fiscal year 2015 have provided the opportunity to expose many new families to the quality and service of the hospital. This team performed their duties professionally and with loving compassion contributing to parent’s celebration and joy of the miracle of birth.
2015 Quality Pillar
The Quality Pillar Award was presented to Ginny Nash, an outstanding pharmacist dedicated to patient care and clinical excellence. Nash was described as “a highly valuable member of the KishHealth System team” who “goes above and beyond what is asked in the areas of service, innovation, and quality, who consistently demonstrates passion for patient care.” A nominator also wrote, “she possesses kindness, warmth, and compassion that help foster team development and is a delight to work with.”
2015 Growth Pillar
DeKalb Clinic Transition Team
The Growth Pillar Award was presented to the leadership team that was responsible the implementation and integration in the acquisition of the DeKalb Clinic. Working on a daily basis over a 16-week period from the end of October to the beginning of March this team not only worked through a project plan of nearly 800 items but also oversaw the work of at least twelve major sub-teams which involved staff across both organizations. It created a new arm of the health system designed to meet the population health needs of the communities we serve. The team included leadership by: Dr. Michael Kulisz, Pam Duffy, Abe Chacko, Heath Bell, Dave Proulx, Theresa Komitas, Loren Foelske, Cheryl Fisher, Joe Jarocki, Michele McClelland, Chris Cain, Angela Lovett, Michelle Schultz, Paul Springer, Erin Kersten, Dorrie Kasmar, Jodi Haeffner, Tom Warzecha, Brian Skwirut, Mindy Kempinski, Jennifer Fairbanks, Joe Dant, Alice Freier, and Mike Borden.
KishHealth System Nursing Excellence In Hospital Nursing
Mark Mueller, RN
Valley West Hospital Medical/Surgical Unit
This year’s Nursing Excellence Award in Hospital Nursing recipient is Mark Mueller, RN, from the Valley West Hospital Medical/Surgical Unit. He truly treats each individual patient and staff member with care and concern, an impassioned nurse who is helpful and dedicated. Mueller started with KishHealth System four years ago and is well respected by staff and patients and stands out for two reasons: love of learning and exceptional customer service skills. He has grown and learned as he moved from CNA to nurse. He has quickly transitioned from a new graduate to a comfortable, confident nurse who has earned the respect of peers, physicians, and patients for his competent approach to patient care.
KishHealth System Nursing Excellence in Outpatient Nursing
Becky Metcalf, RN
Emergency Department at Kishwaukee Hospital
Becky Metcalf, RN, the recipient of this year’s Outpatient Nurse of the Year Award, has been with Kishwaukee Hospital since 1995 and has worked in many areas including the Medical Floor, Cancer Center, and most notably the Emergency Department. She demonstrates excellence in nursing practice by her high level of critical thinking that is applied to the care that is delivered to our patients daily in the Emergency Department. She is a solid leader on the unit as she coordinates appropriate resources to deliver the high level of care that is expected in the Emergency Department. Her peers describe her as someone who demonstrates great leadership, shows kindness and compassion for everyone she encounters, and is someone who motivates her team to strive to be their best. She is looked upon by her peers as an expert in the area of Emergency Nursing. Metcalf is an exemplary nurse who acts as a role model and mentor for new staff, working with them to develop their skills in Emergency nursing.