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Patient Resources for Cancer Patients

Societies for Cancer Support

American Cancer Society 

If patients contact the number below they will be linked to a professional cancer resource specialist with the American Cancer Society that will help them locate resources in their community around a variety of needs.

ACS Fox Valley Regional Office
143 First Street, Batavia, IL 60510
Phone: 630.879.9009 ext. 3
Fax: 630.879.9047

  • ACS 24-Hour Cancer Support Helpline: 800.337.2345
Leukemia and Lymphoma Society Illinois Chapter

Gives support to patients and their families that are living with a range of blood-related cancers.

Leukemia Research Foundation 

Gives support to patients and their families that are living with a range of blood-related cancers.

Veteran Support Services

State of Illinois Veterans Care

Veterans Care Program is a program designed to provide comprehensive, affordable healthcare to Illinois' uninsured veterans. The Veterans Care Program covers those veterans who have the least access to reliable healthcare. These are the veterans who cannot currently access Veterans Health Administration's benefits and who meet specific income requirements.

DeKalb County Veterans Assistance Commission

2500 N. Annie Glidden Road, Suite A, DeKalb, IL 60115
Phone: 815.756.8129 
Fax: 815.217.0417

Hours: 8:30 a.m. – 4:30 p.m. Monday - Friday

United States Department of Veteran Affairs (VA)

Legal Services
Prairie State Legal Services

Telephone: 630.232.9415 and 800.942.4612
Fax: 630.232.9402

Illinois Legal Aid Online

Cancer Legal Resource Center (CLRC)

Toll Free: 866.THE.CLRC or 866.843.2572
Fax: 213.736.1428 

Transportation Services

Volunteer Action Center
American Cancer Society Road to Recovery Program
    • National ACS Support hotline: 800.227.2345
    • Fox Valley Region: 630.879.9009, option 3
Non-Emergency Medicaid Transportation Services

Individuals with Illinois Medicaid can utilize non-emergency medical transportation services.

  • To use these services the patient must first schedule transportation with a local non-emergency Medicaid transportation provider. In the DeKalb County region the only provider available at this time is through the Voluntary Action Center (VAC).
  • The second step is for the patient to seek pre-authorization by contacting First Transit: 877.725.0569
  • Patients with Medicaid in the state of Illinois can also receive reimbursement for transportation to and from medical appointments, but participants must register with the state of Illinois and First Transit. Click here to access downloadable forms to register in the private auto program.
American Cancer Society 

If patients contact the number below they will be linked to a professional cancer resource specialist with the American Cancer Society that will help them locate resources in their community around a variety of needs. ACS can at times provide gas, cars or volunteer support to assist patients with their transportation needs. Call 24-Hour Cancer Support Helpline, 800.337.2345.

Housing Services

Illinois Department of Human Services Housing Programs
Hope Haven
  • Programs and Services: Emergency Shelter, Transitional Shelter, Housing Permanency
  • Transitional housing for homeless families
  • Get help now: Steps patients can take to access emergency housing programs
DeKalb County Housing Authority

Information about applying for housing assistance through the DeKalb County Housing Authority including waiting list information, income eligibility and program information.

Illinois Hardest Hit Program

The Illinois Housing Development Authority (IHDA) has partnered with the U.S. Department of Treasury to offer temporary mortgage payment assistance to households that are struggling with income loss due to unemployment or underemployment, but are working to regain sufficient income to keep their home. Borrowers may be currently experiencing an income loss or experienced one in the past that caused them to get behind on their mortgage payments.

Making Homes Affordable Program

Making Homes Affordable is a federal housing support program that targets the needs of individuals and families that own homes and for a variety of reasons are at risk for foreclosure or loosing their home with a variety of programs. Call 888.995.HOPE (4673).

Illinois Housing Search

Online directory of available rental housing available in the DeKalb County region.

Child Care Resources

4-C Community Coordinated Child Care

4-C is a private, not-for-profit social service agency that for more than 40 years has helped families and child care providers by offering resources and services that include Child Care Financial Assistance, Resource & Referral for Child Care, Parent and Provider Education, the Child Care Food Program as well as Nursing, Social Work, Mental Health, QRS and Infant/Toddler Specialists. The agency also advocates on behalf of children, families and Early Care and Education Providers. For child care needs referrals in Carroll, DeKalb, Lee, Ogle and Whiteside counties call: 815.758.8149 or 800.848.8727 ext. 241.

Prescription Drug Assistance

Low Cost Options for Prescription Medications

$4 dollar/reduced cost prescription drugs

Prescription Drug Assistance Programs

Insurance Concerns and Questions

Medicare Concerns and Questions

Understanding Medicare
Medicaid Spenddown Program (Frequently Asked Questions)
Senior Health Insurance Program (SHIP)
Help with Medicare Costs

Programs in the State of Illinois to help with Medicare costs are:

Medicare Rights Center 

Advocacy organization that provides a wealth of resources to help consumers better understand their Medicare rights and benefits.

  • Medicare Right Center Helpline: 800.333.4114

Social Security and Disability Information

Dietary Concerns and Nutrition Programs

Voluntary Action Center

Meals on Wheels Program - Register for the Meals on Wheels program by calling 815.758.5703

Fox Valley Senior Services Hot Lunch Program (Sandwich Area)

To arrange for transportation to and from our Senior Hot Lunch program, please call Fox Valley Senior Services transportation dispatcher at (815)786-9404.

State of Illinois Department of Human Resources:
Locate a local food pantry:
  • Feeding Illinois: Feeding Illinois’ network of eight food banks distributes more than 120 million pounds of food per year to more than 2,000 food pantries, soup kitchens, and shelters throughout Illinois. You can locate your nearest Feeding Illinois partner agency and its hours of operations by entering your zip code, community name, or county below. Before you visit an agency please call ahead to confirm hours.
  • Northern Illinois Food Bank
  • Illinois Pantries, Soup Kitchens and Homeless Shelters

Medical Equipment

St. John's Evangelical Lutheran Church

Mary’s Lending Closet: Durable Medical Equipment Ministry
Phone: 815.970.0173 (Program Coordinator: Gary Pisarski)
Address: St. John's Evangelical Lutheran Church, 26555 Brickville Rd., Sycamore, IL 60178

Emotional and Spiritual Support

KishHealth System Counseling Services

To schedule your FREE 15-minute consultation or learn more about the KishHealth System Counseling Center, please call 815.748.8334. We believe our experience and knowledge will match your needs.

Ben Gordon Center

BGC Response is a 24 hour, 7 day per week confidential assistance service for DeKalb County residents. The toll-free number enables callers access to professional assistance by Ben Gordon Center masters level therapists in the event of an emergency. Call BGC Response at 866.BGC.0111.

Family Support Agency

In home counseling services for seniors or individuals with disabilities that experience barriers to access traditional mental health services in the community. To schedule an counseling appointment call: 815.758.8616.

DeKalb County Youth Service Bureau

General Counseling Services and programming targeting the needs of area children and adolescents in the DeKalb, IL community. Call 815.756.4875.

Family Therapy Clinic of Northern Illinois University

Mental Health Services outside the DeKalb, IL Community

Alcohol and Drug Support Resources

Alcoholics Anonymous 800.452.7990
Al-Anon Family Support – Find a local group 888.425.2666 

Al-Anon is a self help group program for individuals and family members of an alcoholic in need of support.

Local area drug and alcohol treatment services:

Financial Support

Utility and Energy Assistance Programs


The Low Income Home Energy Assistance Program (LIHEAP) is designed to help eligible low income households pay for winter energy service.

Illinois Weatherization Program

The Illinois Home Weatherization Assistance Program (IHWAP) is designed to help reduce the energy costs for low income households by making their homes more energy efficient.

• More resources available in your community can be found under our Patients and Visitors section.

Contact Us

To learn how to schedule an appointment to be seen in the KishHealth System Cancer Centers, please call medical oncology:

Aurora - 
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